It's worth cleaning the photo scanner before recalibrating it if you experience image-quality problems. A wipe of the glass with some isopropyl alcohol will fix many photo scanning issues. If the scanner is new, you should check that there isn't a protective shipping sheet covering the glass that could be causing image problems. If you still have problems such as blank or black scans, recalibrate the photo scanner, which can be completed in a few steps.
Instructions
1. Place a blank piece of paper on the glass.
2. Open the Windows Control Panel and double-click on "Scanners & Cameras." Different operating systems have different ways of getting to this area. Some versions of Windows will ask you to click on "Hardware and Sound" or "Printers and other Hardware" first. Click on the "Advanced" tab and click the "Calibrate" button. You may have to also press "OK."
3. Remove the blank piece of paper and place the calibration sheet of paper that came with the scanner.
4. Click the "Calibrate" button gain. You may have to also press "OK." Allow the second calibration to take place and try the photo scanner again.
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