Canon manufactures a wide variety of well-known printer products. The BJC series is a popular line for consumers to use in small offices or at home. There are several quick fixes that can save you the time, money and prevent a trip to the repair shop.
Instructions
1. Uninstall and reinstall printer drivers if they are not operating correctly. If the printer driver download was interrupted during installation, the driver information did not completely load. To uninstall the printer drivers, return to the desktop in Windows. Select Programs > BJC printer > Uninstall. Follow the onscreen prompts to complete the printer driver removal. To reinstall the print drivers, insert the installation CD-ROM and follow the onscreen prompts. If this does not resolve the print driver problems, shut down all other programs.
2. Shut down all running programs to make sure they are not interfering with the installation of your print drivers. If the computer is not accessing the Canon BJC printer installation CD-ROM, access the start-up through Windows. On the Windows desktop, click Start > My Computer. Within the My Computer window, double click the "My Computer" icon. Select "Getting Started." Follow the on-screen installation instructions. If the CD-ROM is still not allowing you to download the print drivers, it may be defective. Contact a Canon service department to receive another CD or other download options.
3. Fix the "Ink Tank Full" message that is displayed as a repeating cycle of six flashing orange lights and one flashing green light. This message is designed to make sure that waste ink is not leaking from the printer. It also indicates that the print head needs to be replaced. Purchase a BC-33e print head online through Canon or from your local Canon supplier. The print head should easily pop off; the new head will slide in. Reset the "Waste Error" message by turning off your Canon BJC 3000 printer. Press and hold the "Resume" button while pressing and holding the "Power" button. The printer should beep once. Continue holding down the "Power" button and release the "Resume" button. While still holding the "Power" button, press the "Resume" button twice. Release both the "Power" and "Reset" buttons. The printer should stop blinking. When the light is displaying steady, press and release the "Reset" button three times. The display indicator should change to orange. Press the "Power" button once to reset data.
4. Release paper jams by pulling the paper gently back toward the paper feeder. If this does not work, carefully pull the paper toward the paper tray. If the paper becomes torn in your printer, turn off the printer's power and remove pieces of paper. If you are unable to retrieve all the paper fragments, push the "Power" button two times and the printer will eject any remaining paper.
5. Resolve paper feed errors by checking to see if the paper is too thick. Determine if the paper is set properly in the paper feed tray.
6. Repair power errors that are displayed as "Error LPT1" or "USBPRN." Determine if the printer is turned on. When the printer is functioning, a solid green light is displayed. Check to see if the printer is securely plugged into the wall and if all the appropriate cables are in place. Shut down the printer. Wait a few seconds and then turn it on. A green light will flash and hold steady when the printer is ready. If you are still receiving this error, see if your printer cable is defective by switching to a new cable.
7. Return to your desktop screen on your computer. If the LPT1 or USBPRN errors continue to be displayed it may be a print spool issue. On the Start menu, click Printer Properties > Print Spool. Go to Details > Print Directly to Printer.
8. Determine the cause of an application error or a general default error. Make sure you are running the Canon BJC 3000 printer from a Windows 98 platform. Shut down any other active programs to see if they are interfering with your printer. If this does not work, you may need to add more memory to your system. Check the memory requirements of the printer versus the memory available on your computer. There also may simply not be enough space on your hard drive to run the application. Try deleting unnecessary files.
9. Count the number of flashes on your printer if it stops functioning. Errors with two flashes indicate a paper problem. Fix a paper jam or reload the paper. Errors with three flashes show that there definitely is a paper jam. Remove the jammed paper and continue printing. Four flashes means that your printer needs are not using the correct type of ink cartridge or the cartridge is not seated appropriately in the printer. Pull out the existing cartridge and replace it with an appropriate cartridge. Six flashes means you forgot to put the ink cartridge back in the printer. Seven flashes means the ink cartridge may be defective. Remove the cartridge, replace with a new cartridge and return the defective product to the store. Finally, eight flashes indicate the waste ink tank needs to be serviced. Follow the suggestions in Step 3 or contact a Canon service representative.
Tags: Power button, your printer, Canon 3000, flashes means, green light, print drivers
