Microsoft's Vista operating system is a huge improvement over its buggy XP operating system. However, it can be infuriating when you discover that many pieces of your older equipment no longer work. Case in point is the Creative ZEN Touch MP3 player. Unfortunately, if you install the Creative Jukebox software from the CD that came with it, you will find that Vista does not recognize the MP3 player. To remedy that migraine-inducing situation, learn get your Creative ZEN to work in Windows Vista.
Instructions
1. Determine which version of Creative MediaSource you are trying to get to work. If it is a version prior to the 5.10.38 release, then Windows Vista will not recognize your ZEN Touch MP3 player.
2. Download a new version of Creative MediaSource by visiting the company's website at Creative.com. You want to look for the file under the "support" tab and then under "download."
3. Fill out the relevant information to get to the download page for the Creative ZEN Touch.
4. Download the files titled "Creative PlaysForSure Devices Plugin 5.00.36 for Creative MediaSource 5 Player/Organizer" and "Creative MediaSource Player/Organizer 5.10.38."
5. Install the Creative MediaSource software. Connect your ZEN Touch MP3 player to your computer.
6. Run the PlaysForSure Device Plugin software. Important: This will change the firmware version on your Creative ZEN Touch, so it will also erase all of your songs. Even though it asks you to back up the files, you will find that it can't do it in Vista until the firmware is updated. Try backing up your Creative ZEN Touch on a Windows XP computer first.
7. Reload your music after you update the firmware. You may have to do this individually. But, at least your Creative ZEN Touch will work in Vista now.
Tags: Creative Touch, Creative MediaSource, Touch player, Windows Vista, your Creative, your Touch player
