Using a telephone is something that most people take for granted and never think about. Even though it seems like a "no brainer," the tips and guidelines provided here can used in any way that is needed. Perhaps you have to teach a child to use the telephone properly, or you or a loved one has experienced a tragic event that resulted in the need to re-learn basic life skills. By reading the information presented here, you will learn properly use a telephone.
Instructions
1. Get familiar with the phone. If the phone is an old-fashioned dial phone, learn dial each number and wait for the dial to go back in place. If the phone is a push button phone (known as a "touch tone" phone), study the number placement of the buttons.
2. Know the phone number. If calling a local number, all that you will need is the correct seven-digit number that will call the desired person or place of business. If calling a long distance number in the United States, you need to dial "1," the area code, then the seven-digit number. If you are making an international phone call, you need to know the country's code (see Resources below).
3. Placing a caller on hold. If you answer the phone and the caller wishes to speak to someone in your home or place of business, never yell with the phone near you. When getting the attention of the person needed on the phone, place the caller on hold by saying "Hold, please." Either put the phone down on the table or press the "hold" or "mute" button.
4. Using call waiting. When you are talking on the phone and hear a beep, that means that you have another call coming in. To allow you to switch over to the new call while keeping the current caller on hold, simply press the switch hook (the button that hangs up the phone).
5. Use call conferencing. When you want to have a conversation with more than one person, this can be done by using call conferences (also called three-way calling). Call conferencing can be accomplished by pressing the switch hook one time for only a second or less. This will put your current caller on hold and enable you to dial the second number. When the second party answers, simply press the switch hook once again to join all three parties in conversation.
Tags: caller hold, switch hook, current caller, current caller hold, number that, number that will, phone call
